450 CENTURY PARKWAY STE 250 ALLEN TEXAS 75013. / 972-234-4900
As the watchband touches the skin directly on the user’s wrist, it becomes dirty easily with perspiration and dust. Many watch owners are not aware of the necessity of keeping the watchcase and band clean. Perspiration or dust absorbed by a leather band, in particular, can cause a breakdown of the leather reducing the life…
Damage to a case can cause dust, moisture or other foreign materials to enter your watch, which can damage the movement. Damage to the bracelet may lead to further damage due to dropping to the ground or even loss of the timepiece. If you note any damage to the watch, such as a broken crystal,…
Your Eco-Drive model enjoys regular exposure to light. It needs it for proper function and charging. If it has stopped operating, give recharging a try. As it does not have a traditional battery, there is no battery to change. Click here to view the Eco-Drive recharging guide.
Water resistance is not a permanent feature of your timepiece. The rubber gaskets utilized in sealing your watch deteriorate over time. These gaskets can experience accelerated deterioration if you expose your timepiece to salt or chlorinated water, soaps and chemicals. We recommend having the gaskets replaced in your timepiece every 18 months. If your watch…
It is always best to have the battery in your watch replaced at regular intervals, except Eco-Drive watches, to reduce the risk of damage to the movement from leaking fluids from an expired battery. An expired battery has a greater chance of leaking fluids that could result in expensive repairs. If your battery expires while…
Q: Can you please explain Water Resistance in detail? A: The water resistant quality of our timepieces comes in varying degrees, from non-water resistant to 20 BAR (ATM). Outlined below are examples of exposure to moisture as well as a description of the varying degrees of water resistance. A primary factor about water resistance to…
The various components used in the manufacture and assembly of your watch expand at various rates. The rapid change in temperature when entering a Jacuzzi or hot tub could result result in a loss of the sealing capabilities of gaskets, which may allow moisture to enter. In addition, heat from these sources can cause deformation…
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